Terms and Conditions
The terms and conditions contained herein constitute the entire agreement between Power Technology, Inc. (referred to as PTI) and its customer. PTI will not be bound by any terms of customer’s order to purchase. No form of acceptance except PTI’s written acknowledgement sent to customer, or PTI’s commencement of performance shall constitute valid acceptance of the customer’s order. Any such acceptance is expressly conditioned on assent to the terms hereof and the exclusion of all other terms. The customer shall be deemed to have assented to the terms hereof, whether or not previously received, upon accepting delivery of any product shipped by PTI. PTI shall not be liable for delay or failure in performance whatsoever due to acts of God, shortage of supplies, transportation difficulties, labor disputes, riots, war, fire, explosion, epidemics, or other occurrences beyond PTI’s reasonable control or due to unforeseen circumstances. PTI makes no claim as to the suitability for purpose of its product, nor does PTI make any guarantees with respect to the level of performance of its product utilized in any given application or use by its customer.
Price quotations are valid for 45 days. Quantity price discounts may apply to purchase orders with single or multiple ship dates for up to one year. Quantity discount rates may vary depending on product type. PTI may change its pricing at any time without prior notice to customer, but such changes shall not affect any accepted orders. All prices are exclusive of taxes and all handling or other charges, including (without limitation), brokerage fees, tariffs, taxes, and transportation charges.
Written purchase orders are required for all purchases. Each purchase order shall constitute a firm offer and shall indicate specific products, quantity, price, shipping instructions, requested delivery dates, bill-to and ship-to addresses, and any other special instructions. Any contingencies contained on such order are not binding upon PTI. All orders are subject to acceptance by PTI, who will accept or reject orders according to PTI’s then current practices. If the order is a “Blanket Order”, the initial release may be schedule according to current lead times and the balance must be scheduled for delivery within 365 days from the date on the PO. At the end of 1 year, unshipped items will be shipped without additional notice to the customer.
Order Changes and Cancellations
Purchase order changes affecting product configuration/options must be authorized by PTI in advance and may be subject to additional charges and/or price adjustments. Maximum period a blanket purchase order is valid is twelve (12) months. Additions to blanket purchase orders may be made within first thirty (30) days after order is received. Due to purchasing commitments made by PTI in response to blanket orders, no reductions in initial blanket order quantities can be accepted. Changes to scheduled ship dates for blanket purchase orders must be made at least four (4) weeks in advance. All shipments due within four weeks are considered firm and cannot be changed. Order cancellations for standard products are subject to cancellation penalties of 20% of remaining order balance and a price adjustment equal to difference in unit price granted for the blanket order vs. the calculated unit price based on actual quantity shipped multiplied by the number of units already shipped. Purchaser is obligated to accept any product previously built and held in inventory at PTI, and for any components ordered specifically for the order being cancelled. Cancelation charges will be calculated and communicated to the customer within 10 business and are due in 10 business days after notification. Order cancellations for non-standard products are addressed in the section titled “Custom products are Non-Cancelable, Non-Returnable (NCNR)”.
Upon receipt of purchase order, PTI will provide an estimate of lead-time until delivery. While this is not a binding commitment, PTI will make every effort to make delivery based on this lead-time estimate. Each shipment released from a blanket must be at least equal to $500 or 8% of the order total whichever is larger. Accelerated deliveries may be available with an expedite fee. Late delivery does not entitle the customer to cancel the order or to claim damages. PTI is not obligated to pay any contractual penalty should it delay in delivering product.
All shipments are FOB shipping point. Shipping costs and the risk of loss from FOB point are the responsibility of the customer. PTI shall be permitted to make partial shipments of products. Delivery shall be deemed completed upon transfer of possession to the carrier at the FOB point. All claims for shortage of products ordered or for incorrect charges must be presented to PTI within ten (10) calendar days after receipt by customer.
Payment for all products and services shall be in U.S. dollars, unless Euro payment is authorized in writing. First time customers must pay by credit card, COD, Electronic Funds Transfer (EFT) or money order. PTI encourages payments by EFT. Please contact your salesman for details.
For customers ordering more than twice per calendar year, PTI may choose to extend credit terms. If credit approved by PTI, payment terms shall be net thirty (NET30) days from the date of invoice. Payments not received according to these terms may result is delayed shipments. PTI requires credit references and a signed tax exempt certificate to establish an account. PTI reserves the right to reduce or revoke any previously extended credit for any reason. In this case, full payment is due immediately and the account will require prepayment for a minimum of 12 months. Any delinquent invoice is subject to additional charges not to exceed the maximum permitted by law.
PTI is a OEM manufacture of laser products. As such, PTI has established minimum order criteria. PTI’s domestic minimum order is $200. Orders not meeting our domestic minimum order requirement will result in an additional fee of $40. PTI’s international minimum Order is $500. Orders not meeting our international minimum order requirement will result in an additional fee of $40
PTI is pleased to accept international orders. Due to the addition complexity, PTI charges an “International Documentation Fee” of $75 or 60€ on orders shipping outside of the United States.
Products being returned for warranty repair, non-warranty repair, or modification must be pre-authorized, please contact PTI’s sales department and request a Return Material Authorization (RMA) number. Standard products may, at PTI’s sole descression, be returned for account credit. Standard product returns are subject to a 20% re-stocking charge. Custom products are not returnable. Products being returned must be packaged properly, and units with fiber coupling must be shipped to PTI using original packaging material. Refer to RMA number on shipping documents and on the outside of each package. Mark package(s) “Fragile- Contains Electronic Instruments.” Ship returned items to 16302 Alexander Road, Alexander, AR 72002, USA. For international returns, the commercial invoice should include one of the following statements:
Non-Warranty Repair: “Item is of U.S. origin returned to the USA for repair and will be returned to (country shipping the product) after repair. No commercial value. Value for Customs only: USD50.00.” Always mention the RMA number.
Warranty Repair: “Item is of U.S. origin returned to the USA for warranty repair at no charge and will be returned to (country shipping the product) after repair. No commercial value. Value for Customs only: USD50.00.” Always mention the RMA number.
Shipping charges to Power Technology, Inc. are the responsibility of our customer. Power Technology, Inc. will pay return shipping charges to the customer for warranty repairs. For products returned for non-warranty repair or modification, PTI’s customer is responsible for return shipping.
Unless otherwise noted, PTI warrants its products to be free of defect in workmanship and material for a period of twelve (12) months from the date of shipment. The customer must make all claims under these warranties and no claim will be accepted from a third party. Product warranties are non-transferable. PTI will repair or replace product, provided customer notifies PTI of defect within warranty period and pre-authorizes return of product as outlined in “Product Returns” section above. Any product repaired or replaced under warranty is only warranted for the period of time remaining in the original warranty for the product. All repaired products are warranted for a minimum period of ninety (90) days. The entirety of PTI’s liability is limited to the replacement cost of product. PTI is not responsible for any consequential damages.
Custom products are Non-Cancelable, Non-Returnable (NCNR): In some cases PTI builds custom products. In most cases, custom parts cannot be sold to other customers. In these cases, there is a binding agreement that PTI’s customer will be 100% financially responsible for all products ordered, regardless if they have been built or shipped. In case of disagreement, PTI will work to resolve any customer concerns.
Safety and Limitation of Liability
PTI provides product label information, including laser class, in compliance with U.S. FDA/CDRH regulations. Purchaser is responsible for determining appropriate safety practices and warnings when operating various laser products. Except for the warranties stated herein for the customer, no warranty, condition or representation, express, oral, or statutory, is provided to the customer or any third party, including (without limitation), any warranty, condition or representation (a) of merchantability, fitness for a particular purpose, satisfactory quality, or arising from a course of dealing, usage, or trade practice; or (b) that the products will be free from infringement or violation of any rights, including intellectual property rights, of third parties. This disclaimer and exclusion shall apply even if the express warranty herein fails of its essential purpose. The customer’s sole and exclusive remedies hereunder and the only liability of PTI is expressly limited to the terms of this agreement. PTI shall not be liable to the customer, or any third party, for any other special, consequential, incidental, exemplary or indirect costs or damages, including without limitation, legal costs, installation and removal costs, production or profit arising from any cause whatsoever, regardless of the form of the action, whether in contract, tort (including negligence), strict liability or otherwise, even if advised of the possibility of such costs or damages. For the purposes of this provision, “PTI” includes PTI’s directors, officers, employees, agents, representatives, subcontractors and suppliers. In no event shall the total collective liability of PTI, its employees, officers, agents, and directors exceed the amount paid to PTI for products from which such liability arose during the twelve (12) month period preceding the date of the most recent claim.
Customer shall obtain all licenses, permits and approvals required by any government and shall comply with all applicable laws, rules, policies and procedures of the applicable government and other competent authorities. Customer shall indemnify and hold PTI harmless for any violation or alleged violation by customer of such laws, rules, policies or procedures. Customer shall not export or re-export, directly or indirectly, separately or as part of any system, the Products or any technical data received from PTI, without first obtaining any license required by the applicable government, including (without limitation), the United States government and/or any other applicable competent authority. Customer also certifies that none of the products or technical data supplied by PTI will be sold or otherwise transferred to, or made available for use by or for, any entity that is engaged in the design, development, production or use of nuclear, biological or chemical weapons or missile technology.
The validity, interpretation and performance of this agreement shall be governed by and construed under the applicable laws of the State of Arkansas and the United States of America, as if performed wholly within the state and without giving effect to the principles of conflict of laws. The parties specifically disclaim the application of the United Nations Convention on Contracts for the International Sale of Goods. PTI and Customer hereby irrevocably and unconditionally submit to the jurisdiction of the courts of the State of Arkansas and all courts competent to hear appeal there from.
Thank you for visiting this website (“Site”) offered to you by Power Technology Inc., Inc., its affiliates and/or subsidiaries (“Power Technology Inc.”). Your use of this Site is conditioned upon your acceptance, without modification, of the terms, conditions, and notices contained herein. Power Technology Inc. reserves the right to change, modify or alter any such terms, conditions, and notices applicable to the Site at any time.
Intellectual Property and Use of Site
Unless otherwise noted, all materials and information, including, but not limited to, images, illustrations, designs, icons, photographs, video clips, software, content, specifications, catalogs, advertisements, and other materials that appear as part of the Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Power Technology Inc.. The Contents, and the Site as a whole, are intended solely for personal, non-commercial use by the users of the Site. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Site.
You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Power Technology Inc. or to purchase Power Technology Inc. products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Power Technology Inc. is strictly prohibited.
Harassment in any manner or form on the Site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Power Technology Inc. employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.
No Unlawful or Prohibited Use
As a condition of your use of the Site, you represent and warrant to Power Technology Inc. that you will not use the Site or any of the Content for any purpose that is unlawful or prohibited by these Terms and Conditions of Use. You may not use the Site in any manner which could damage or disparage Power Technology Inc., disable, overburden, or impair the Site, or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
Product, Service and Technical Information on the Site
Unless indicated otherwise, most products and services featured on the Site are available directly from or through Power Technology Inc.. Power Technology Inc. has made a conscientious effort to display and describe the products, services and technical information available on the Site accurately and completely. However, the detail and accuracy of the image and specifications of products that you see as a visitor to the Site will depend on a number of things, including your computer equipment and Internet connections. Furthermore, Power Technology Inc. is constantly improving its products and services in response to the latest technological advancements. Consequently, Power Technology Inc. cannot and does not guarantee that the product images, specifications, services or technical information displayed or described to you on its Site are or will remain accurate in every detail.
Links to Other Sites
This Site may contain links to outside services and resources. You acknowledge that (A) Power Technology Inc. is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites; and (B) Power Technology Inc. is not responsible for any other form of transmission received from any linked site. Power Technology Inc. may provide links to you only as a convenience, and the inclusion of any link does not imply endorsement by Power Technology Inc. of the site. Any concerns regarding any such link should be directed to the particular third-party website.
USER GENERATED CONTENT
By posting, distributing, sending or displaying any comment, message (including e-mail), data, information, text, music, sound, photos, graphics, or other content (the “User Generated Content”) to the Site, you (A) grant, and represent and warrant that you have the right to grant, to Power Technology Inc. a non-exclusive, royalty-free, perpetual, transferable, irrevocable, fully paid and sublicenseable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display and perform, the User Generated Content throughout the world; (B) grant Power Technology Inc. and its sublicensees the right to use the name that you submit in connection with such User Generated Content; and (C) represent and warrant that (i) you own and control all of the rights to the User Generated Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such User Generated Content to or through the Site; (ii) such User Generated Content is accurate and not misleading; and (iii) use and posting or other transmission of such User Generated Content does not violate these Terms and Conditions of Use and will not violate any rights of, or cause injury to, any person or entity. You further grant Power Technology Inc. the right to pursue at law any person or entity that violates your or Power Technology Inc.’ rights in the User Generated Content by a breach of these Conditions.
User Generated Content submitted by users is deemed non-confidential and Power Technology Inc. is under no obligation to treat such User Generated Content as proprietary information. Without limiting the foregoing, Power Technology Inc. reserves the right to use the User Generated Content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. Power Technology Inc. is under no obligation to offer you any payment for User Generated Content or to attribute authorship of User Generated Content to you. If, nonetheless, it is determined that you retain moral rights (including rights of attribution or integrity) in the User Generated Content, you hereby agree that (A) you do not require that any personally identifying information be used in connection with the User Generated Content, or any derivative works of, or upgrades or updates thereto; (B) you do not oppose the publication, use, modification, deletion and exploitation of the User Generated Content by Power Technology Inc. or its agents; (C) you waive and will not claim or assert any entitlement to any moral rights of an author in any of the User Generated Content; and (D) you release Power Technology Inc. from any claims that you could otherwise assert against Power Technology Inc. by virtue of any moral rights.
The Site may contain forums, blogs, bulletin boards or other interactive areas in which you or third-parties may post content, messages, materials or other items on the Site (the “Interactive Areas”). If Power Technology Inc. provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By way of example, and not as a limitation, you agree that when using any of the Interactive Areas, you will not post, upload, transmit, distribute, store, create or otherwise publish any of the following:
Power Technology Inc. takes no responsibility and assumes no liability for any User Generated Content posted, stored or uploaded by you or any third-party, or for any loss or damage thereto, nor shall Power Technology Inc. be held liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of the Interactive Areas, Power Technology Inc. is not liable for any statements, representations or User Generated Content provided by its users on this Site. Although Power Technology Inc. has no obligation to screen, edit or monitor any of the User Generated Content posted to or distributed through any Interactive Area, Power Technology Inc. reserves the right, and has sole discretion, to remove without notice any User Generated Content posted or stored on the Site. Any use of the Site, including the Interactive Areas, in violation of these Conditions may result in termination or suspension of your permission to use the Site.
Anything that you submit or post to the Site and/or provide Power Technology Inc., including, without limitation, comments, feedback, suggestions, reviews, ideas and questions (collectively, “Comments”) is and will be treated as non-confidential and non-proprietary, and Power Technology Inc. shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Comments by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Comments. All Comments shall automatically become the sole and exclusive property of Power Technology Inc. and shall not be returned to you. Power Technology Inc. shall be under no obligation (A) to pay any compensation for any Comments, or (B) to respond to any Comments.
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THE SITE AND THE INTERNET GENERALLY. Power Technology Inc. MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE CONTENT CONTAINED ON THE SITE FOR ANY PURPOSE. ALL CONTENT PROVIDED ON THE SITE IS PROVIDED "AS-IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND. Power Technology Inc. HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE CONTENT AND THIS SITE INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHER PROPRIETARY RIGHTS, AND FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS.
LIMITATION OF LIABILITY
IN NO EVENT WILL Power Technology Inc. BE LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR DAMAGES RESULTING FROM LOSS OF USE OF DATA, OR PROFITS, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, FOR ANY CONTENT OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH THESE TERMS AND CONDITIONS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Copyrights and Trademarks
All content of the Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Power Technology Inc.. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of and are proprietary to Power Technology Inc., or other respective owners that have granted Power Technology Inc. the right and license to use such Marks.
Copyright Complaint/Infringement Procedure
If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below. The procedure outlined below should only be used for notifying Power Technology Inc. that your copyrighted material potentially has been infringed.
Please provide the following information in the following order (including Section Numbers):
Notices of claims of copyright infringement on the Site should be emailed or mailed to:
Power Technology Inc., Inc.
16302 Alexander Rd.
Alexander, AR, 72002
Attention: Legal Department
email@example.com, with “copyright infringement” in the subject line.
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, please note that you may be liable for damages (including, but not limited to, costs and attorneys fees) if you make a false claim of copyright infringement.
We will review and address all notices that comply with the requirements above.
You agree to indemnify, defend and hold harmless Power Technology Inc., its employees, directors, officers, agents, subsidiaries and affiliates from and against any and all claims, damages and costs, including reasonable attorneys' fees and related expenses, arising from or relating to your use of the Site, or the content provided therein, or any breach by you of these Terms and Conditions of Use.
Power Technology Inc. reserves the right, in its sole discretion, to terminate your access to any or all of the Site and the related services or any portion thereof at any time, without prior notice.
Your use of this Site shall be governed in all respects by the laws of the state of Tennessee, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Site (including, but not limited to, the purchase of Power Technology Inc. products) shall be in the state or federal courts located in Davidson County, Tennessee. Any cause of action or claim you may have with respect to the Site (including, but not limited to, the purchase of Power Technology Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Power Technology Inc.' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Power Technology Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Power Technology Inc. makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this Site from locations outside Tennessee do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the materials in violation of U.S. export laws and regulations. Any claim relating to the materials shall be governed by the internal substantive laws of the State of Tennessee.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Power Technology Inc. as a result of these Terms and Conditions of Use or your use of the Site. Power Technology Inc.' performance of these Terms and Conditions of Use is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Power Technology Inc.' right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Power Technology Inc. with respect to such use. If any part of these Terms and Conditions of Use is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder shall continue in effect. Unless otherwise specified herein, these Terms and Conditions of Use constitute the entire agreement between you and Power Technology Inc. with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Power Technology Inc. with respect to the Site. In the event that any of these Terms and Conditions of Use conflict with the any other terms and guidelines contained within the Site, then these Terms and Conditions of Use shall control.
If you have any questions, comments or concerns regarding Terms and Conditions of Use, please contact us at firstname.lastname@example.org.
Copyright © 2016 Power Technology Inc., Inc.
Product Warranty Statement
1. LIMITED WARRANTY Power Technology, Inc. (PTI) warrants the product designated herein to be free of manufacturing defects in material and workmanship, subject to the conditions hereinafter set forth, for a period of one (1) year from the date of purchase by the original purchaser (except where noted otherwise). Since Power Technology has no way of controlling the customer’s environment or of judging our customer’s ESD prevention methods, bare laser diodes are not covered by our warranty. This includes any laser diode or laser head not electrically connected to a PTI laser driver at the factory.
2. CONDITIONS This Warranty is subject to the following conditions and limitations. The Warranty is void and inapplicable if the product has been used or handled other than in accordance with the instructions in the owner's manual, abused, or misused, damaged by accident or neglect or damage incurred during transit, or defect due to unauthorized repair or tampering by anyone other than Power Technology, Inc. or it’s authorized repair center. The product must be packed and returned to Power Technology or an authorized Power Technology repair center by the customer at his or her sole expense. Please call Power Technology, Inc. at 501-407-0712 to obtain a RMA before shipping. No return of merchandise will be accepted for repair without a "Return Material Authorization" (RMA) number issued by the factory and prominently displayed on the shipping package. No returns will be accepted "Freight Collect" or "C.O.D.". We reserve the right to select the shipping method for export warranty returns. Domestic warranty returns will be shipped UPS ground or equivalent unless otherwise agreed. Premium shipping is available at additional cost. Power Technology will pay return freight of its choice. A RETURNED PRODUCT MUST BE ACCOMPANIED BY A WRITTEN DESCRIPTION OF THE DEFECT. The invoice must clearly list model and serial number, the date of purchase, the name and address of the purchaser and authorized dealer and the price paid by the purchaser. Power Technology reserves the right to modify the design of any product without obligation to purchasers of previously manufactured products and to change the prices or specifications of any product without notice or obligation to any person. PTI Terms and Conditions apply.
3. REMEDY Please call the factory for phone support or, in certain cases, initiate a remote technical support session over the internet. In the event the above product still fails to meet the above Warranty and the above conditions have been met, the purchaser's sole remedy under this Limited Warranty shall be to return the product to Power Technology or an authorized Power Technology repair center where the defect will be rectified without charge for parts or labor.
4. LIMITED TO ORIGINAL PURCHASER This Warranty is for the sole benefit of the original purchaser of the covered product and shall not be transferred to a subsequent purchaser of the product.
5. DURATION OF WARRANTY This Warranty expires on the first anniversary of the date of shipment of the product from PTI (i.e. PTI’s Invoice date).
6. MISCELLANEOUS ANY IMPLIED WARRANTIES RELATING TO THE ABOVE PRODUCT SHALL BE LIMITED TO THE DURATION OF THIS WARRANTY. THE WARRANTY DOES NOT EXTEND TO ANY INCIDENTAL OR CONSEQUENTIAL COSTS OR DAMAGES TO THE PURCHASER. Some states do not allow limitations on how long an implied warranty lasts or exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
7. WARRANTOR Inquiries regarding the above Limited Warranty may be sent to the following address: Power Technology, Inc., Attn: Warranty Service, 16302 Alexander Rd. Alexander, AR 72002.
8. WARRANTY OUTSIDE THE U.S.A.
Power Technology, Inc. has authorized distribution in many countries of the world. In each country, the authorized importing retailer or distributor has accepted the responsibility for warranty of products sold by that retailer or distributor. Warranty service should normally be obtained from the importing retailer or distributor from whom you purchased your product. In the unlikely event of service required beyond the capability of the importer, Power Technology will fulfill the conditions of the warranty. Such product must be returned at the owner's expense to the Power Technology factory, together with a photocopy of the invoice for that product, a detailed description of the problem, and any information necessary for return shipment. You are responsible for all duties, tariffs or taxes.
For international returns, the commercial invoice should include one of the following statements:
Non-Warranty Repair: “Item is of U.S. origin returned to the USA for repair and will be returned to (country shipping the product) after repair. No commercial value. Value for Customs only: USD 50.00.” Always mention the RMA number.
Warranty Repair: “Item is of U.S. origin returned to the USA for warranty repair at no charge and will be returned to (country shipping the product) after repair. No commercial value. Value for Customs only: USD 50.00.” Always mention the RMA number.
9. MAILING ADDRESS FOR WARRANTY REPAIR
Shipping charges to Power Technology, Inc. are the responsibility of our customer. Our shipping address is:
Power Technology, Inc., ATTN: Your RMA# Here, 16302 Alexander Rd., Alexander, AR 72002